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Washington Apple Health (Medicaid) Behavioral Health Services Only (BHSO)

Medicaid

Our plan offers a range of behavioral health benefits. These include mental health and substance use disorder treatment services. Xem các quyền lợi dưới đây để xem tất cả các quyền lợi mà chương trình cung cấp. It's for people who meet income and eligibility requirements for Apple Health (Medicaid) and receive physical health services some other way.

To find out if you qualify, visit wahealthplanfinder.org or call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604.

We can also assist with interpreter services, including American Sign Language. To ask for help, please call 1-877-542-8997, TTY 711, Monday through Friday, 8:00 a.m. to 5:00 p.m.

Clallam, Cowlitz, Grays Harbor, Island, Jefferson, King, Kitsap, Lewis, Mason, Pacific, Pierce, San Juan, Skagit, Snohomish, Thurston, Wahkiakum, và Whatcom.

Các Quyền Lợi & Tính Năng

Sức Khỏe Hành Vi

Sức khỏe hành vi quan trọng như sức khỏe thể chất. You are eligible for behavioral health services, also called mental health services.

Behavioral health services can help you with personal problems that may affect you and your family. Những vấn đề này có thể là căng thẳng, trầm cảm, lo lắng hoặc sử dụng ma túy/thuốc hoặc rượu bia.

Your physical health benefits are from another medical carrier. If you already have a Primary Care Provider (PCP), talk to them today about any health or behavioral health problems you have. We will coordinate your mental health and substance use disorder treatment services with your physical health treatment provider, if necessary.

You don't need a referral from your PCP to see behavioral health specialists in your plan or to access substance use disorder treatment services.

There are some treatments and services that need preapproval before you can get them.

Tìm kiếm một Nhà cung cấp Dịch vụ Chăm sóc Sức khỏe Hành vi

Chăm sóc bắt buộc được bao trả 100%. If you need behavioral health care UnitedHealthcare Community Plan can help coordinate your care.

Chúng tôi bao trả:

  • Evaluation and assessment
  • Medication management and monitoring
  • Individual and group counseling
  • Peer support
  • Family counseling
  • Education about mental health, treatments and medications
  • Rehab case management
  • Withdrawal management (detox)
  • Opiate replacement treatment
  • Quản lý theo trường hợp

Additional mental health resources can be found here. Find the balance, support and care you need to live the healthiest life possible.

You may also be eligible for additional grant funded services such as care coordination, family hardship services and recovery support services. These provide comprehensive community-based services that supplement your current benefits.

If you need help finding mental health services or if you feel that your rights have been violated, please call your Regional Behavioral Health Ombuds. An Ombuds is someone who is hired to assist you with any difficulties with your services or with getting services. Services are free and all information is kept confidential.

For more information on services available, please refer to your Member Handbook:

Member Handbook (English)
Member Handbok (Tiếng Tây Ban Nha)
Member Handbook (Tiếng Nga)
Member Handbook (Tiếng Hoa)
Member Handbook (Tiếng Việt)
Member Handbook (Korean)

What if I have a behavioral health crisis?

You are always covered for a behavioral health emergency. An emergency means a behavioral health condition that comes on suddenly, is life threatening, is painful, or other severe symptoms that cannot wait to be treated. You may have a mental health, drug, or alcohol use emergency.

Emergency services are covered anywhere in the United States. If you think you have a life threatening emergency, call 911 or go to the nearest hospital location where emergency providers can help you.

As soon as possible, call us to arrange for follow-up behavioral health care after an emergency.
A mental health crisis is a moment when someone's behavior can put themselves or others in danger, especially if they do not get help, such as:

  • Threatens to or talks about hurting or killing themselves
  • Feels hopeless
  • Feels rage or uncontrolled anger
  • Feels trapped, like there is no way out
  • Engages in reckless behaviors
  • Feels anxious, agitated, or unable to sleep
  • Increases alcohol or drug use
  • Withdraws from friends and family
  • Encounters dramatic mood changes
  • Sees no reason for living

Crisis Services:
If you think you have an emergency, no matter where you are, call 911 or go to the nearest hospital location where emergency providers can help you. As soon as possible, call your doctor or behavioral health provider to arrange for follow-up care after the emergency is over.

If you are experiencing a mental health crisis, your ID card has a phone number to access crisis services in your area. Our list of crisis services phone numbers are available in English and Tiếng Tây Ban Nha

Here are additional Behavioral Health Services and Crisis Intervention Contacts:

For a State Crisis Lines directory, visit: https://www.hca.wa.gov/health-care-services-supports/behavioral-health-recovery/mental-health-crisis-lines

Washington Recovery Help Line: 1-866-789-1511
Trực tuyến: http://www.waRecoveryHelpLine.org

Teen Link: 1-866-833-6546
Trực tuyến: http://www.866teenlink.org

Suicide Prevention: 1-800-273-8255
TTY Users: 1-800-799-4TTY (4889)
Trực tuyến: http://www.suicidepreventionlifeline.org

Additional health resources can be found here. Find the balance, support and care you need to live the healthiest life possible.

Member Handbook (English)
Member Handbok (Tiếng Tây Ban Nha)
Member Handbook (Tiếng Nga)
Member Handbook (Tiếng Hoa)
Member Handbook (Tiếng Việt)
Member Handbook (Korean)

Do you or a family member have a serious health problem? If your health needs qualify then our care managers are in your corner. Họ sẽ:

  • Giải thích các thuật ngữ y khoa bằng ngôn ngữ thông thường.
  • Điều phối các cuộc hẹn với bác sĩ của quý vị.
  • Cung cấp hồ sơ y tế cho đội ngũ chăm sóc của quý vị.
  • Interpreter Services are available. If needed, you can have an interpreter present at yours or your child's behavioral health visits.

Your care manager will stay with you throughout the medical journey. Họ sẽ:

  • Nghĩ xa hơn nhu cầu y tế của quý vị.
  • Đảm bảo rằng quý vị được hỗ trợ tại nhà.

View Advance Directives in English | Tiếng Tây Ban Nha.

Get extra benefits and support. You can rely on:

  • Language Help. Connect to a translator through Member Services.
  • Interpreters. Have an interpreter with you at your child’s behavioral visits.
  • Bỏ Thuốc lá. Coaches and supplies to help you quit using tobacco.
  • Member Services. Your benefit questions are answered 24/7.
  • WISe. Wraparound with Intensive Services (WISe)

For information on additional benefits and services you may have please contact the Health Care Authority at 1-800-562-3022, TTY 711.

Choice of Behavioral Health Provider

Your Behavioral Health Provider

You can get a wide range of treatments and services for mental health and substance use disorder. You do not need a referral from your Primary Care Provider (PCP) to see a network behavioral health provider or to access substance use disorder treatment services.

Use the Doctor Lookup tool to find behavioral health providers near you.

Your Primary Care Provider (PCP)
This is the person you should see for most of your care. These services are not covered by this plan. You receive access to these services some other way. Talk to your PCP about any behavioral health concerns you may have. Your PCP can help you decide the right options for you.

Thông dịch viên

Your behavioral health provider and you need to understand each other. Việc không thành thạo tiếng Anh sẽ khiến điều này trở nên khó khăn. We can arrange for an interpreter to be at your appointments.

Chúng tôi cũng có đội ngũ nhân viên tại dịch vụ thành viên nói nhiều ngôn ngữ. Chances are, we have someone who speaks your language or they can connect you with our interpreter service which covers more than 170 languages.

Trợ giúp ngôn ngữ

Quý vị có thể nhận thông tin bằng ngôn ngữ yêu thích của quý vị. Quý vị chỉ cần hỏi. Chúng tôi cũng có đội ngũ nhân viên tại các trung tâm dịch vụ khách hàng nói nhiều ngôn ngữ. Chances are, we have someone who speaks your language or they can connect you with our interpreter service which covers more than 170 languages.

Dịch vụ thành viên

Thỉnh thoảng quý vị có thể cần giúp một chút để hiểu các lựa chọn chăm sóc sức khỏe của mình. Với chúng tôi, quý vị có một người mà quý vị có thể gọi. Chúng tôi sẽ trả lời các câu hỏi của quý vị một cách đơn giản và hoàn chỉnh.

Chúng tôi cũng có thể giúp quý vị tìm:

  • Mental health providers.
  • Substance use disorder treatment services.

Mental Health Services for Children and Youth

Problems such as depression and anxiety can also be challenging for children and teens.

There are no costs for covered services. We have therapists and doctors for youth and teens that can address their specific behavioral health or substance use disorder. Help get them extra support to live a heathier life.

Look for behavioral health providers or call 1-877-542-8997, TTY 711

Tài nguyên bổ sung

Teens can connect with teens during specific hours: 866-833-6546teenlink@crisisclinic.org, www.866teenlink.org

No Cost for Covered Services

Get the quality health care you deserve at no cost for covered services. Quý vị nhận được:

  • Care from highly skilled and compassionate behavioral health providers.
  • Treatments at respected facilities.

Đường Dây Y Tá

When you have questions about your health care, you can call a nurse 24 hours a day, 7 days a week: 1-877-543-3409 (TTY 711).

Các y tá của chúng tôi sẽ:

  • Lắng nghe các triệu chứng.
  • Hỗ trợ việc tự chăm sóc.
  • Advise you about getting the type of care you need.
  • Help you know when to go to the emergency room or urgent care clinic.

Bỏ thuốc lá

Quý vị biết rõ các tác động tiêu cực đến sức khỏe khi hút thuốc lá. Quý vị biết mình cần bỏ thuốc. We support you while you quit with coaches and supplies. Điều duy nhất quý vị không nhận được từ chúng tôi chính là những lời quở trách. Call 1-866-QUIT-4-LIFE (1-866-784-8454) Or visit www.quitnow.net

Vận chuyển

Get a ride – at no cost to you - to and from health care locations. Bao gồm các chuyến đi đến:

  • Doctor or behavioral health provider visits.

Apple Health pays for transportation services to and from needed non-emergency health care appointments. If you have a current ProviderOne services card, you may be eligible for transportation. Call the transportation provider (broker) in your area to learn about services and limitations. Your regional broker will arrange the most appropriate, least costly transportation for you. See the list of brokers

Nguồn trợ giúp cho Hội viên

Xem các Tài nguyên Có sẵn (mở cửa sổ phương thức)
Washington Apple Health / UnitedHealthcare logos

Tìm Hiểu Thêm

Apple Health (Medicaid) Behavioral Health Services Only (BHSO)

Kiểm tra Tính đủ điều kiện(mở cửa sổ phương thức)

Thông tin Ghi danh

Visit Washington Healthplanfinder site for more information on eligibility and enrollment

Washington Healthplanfinder

Gọi cho chúng tôi:
1-855-923-4633 / 1-855-627-9604 / TTY: 711

Dịch vụ biên dịch

We can also assist with interpreter services, including American Sign Language. 

Gọi cho chúng tôi:
1-877-553-0098 / TTY: 711

8:00 sáng đến 5:00 chiều, giờ địa phương, thứ Hai - thứ Sáu

Nhận thông tin chi tiết

The Washington Behavioral Health Services Only (BHSO) plan specialists can answer questions and help you enroll.

Gọi cho chúng tôi:
8:00 am to 5:00 pm pacific time, Monday – Friday

Dịch vụ biên dịch

We can also assist with interpreter services, including American Sign Language. 

Gọi cho chúng tôi:
1-877-553-0098 / TTY: 711

8:00 sáng đến 5:00 chiều, giờ địa phương, thứ Hai - thứ Sáu

Thông Tin Hội Viên

Quý vị được quyền truy cập vào trang mạng chỉ dành cho thành viên của chúng tôi. Print ID cards and more. View our handbook below.

Trang web dành cho hội viên

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